Diets These are the baseline diets available via Noory: Reduced fat Healthy eating Reduced calories Healthy Eating A nutritionally balanced diet based on the UK Eatwell Guide and suitable for all individuals Read more Reduced Calories A lower-calorie diet suitable for individuals aiming to loose weight Read more Reduced Fat A lower-fat diet which prioritises healthier fats and is suitable for individuals wanting to improve cardiovascular health Read more Mediterranean A nutritionally balanced diet rich in healthy fats that is suitable for individuals wanting to eat healthy according to Mediterranean principles Read more Low Salt A diet that limits salt intake and is especially suitable for indviduals with high blood pressure Read more Mediterranean Low salt Diets that limit animal products The personalisation options for all diets are endless! Vegan This is a fully plant-based diet Vegetarian This diet includes eggs and dairy products, and does not include meat or fish Lacto-vegetarian This diet includes dairy products and does not include eggs, meat or fish Vegan Vegetarian Lacto-vegetarian Read more Read more Read more Ovo-vegetarian This diet includes eggs and does not include dairy products, meat or fish Pescatarian This diet includes fish, eggs, and dairy products, but does not include meat Ovo-vegetarian Pescatarian Read more Read more

Can I use Noory if I am not 18 years old? The nutrition guidelines currently used by Noory are based on the needs of adults aged 18 and over. Therefore, it is not currently recommended to use Noory if you are under the age of 18. Can I use Noory to lose weight? Yes, the Reduced Calorie diet option in Noory is designed for those wanting to manage their weight. If you select this diet option in the Noory dashboard, Noory will ensure that your meal plan is both nutritionally balanced and lower in calories ensuring a safe and healthy weight loss journey. What is Noory? Noory is a personal nutrition guide. Whatever your dietary challenges may be, Noory can provide you with meal plans that are full of tasty and nourishing recipes adapted to you. Each meal plan is specifically optimised to suit your needs, tastes and preferences. Noory takes care of the endless search and provides everything you need in one secure environment. Do I have to pay to use Noory? Creating a Noory profile is completely free! So you can access the specially tailored meal plans and enjoy the recipes that Noory creates for you at no cost. What does "Early access" to Noory mean? Early access refers to the initial version of Noory that will be available to a limited group of users. This Noory version is still in development and therefore may contain some bugs or missing features, however we are constantly working on improving these functionalities. We really value your feedback, so if you would like to share your experience using Noory with us please reach out to us on our contact page. What do I do when my profile is too restrictive and Noory cannot generate a menu for me? If you are being notified that Noory is unable to generate a menu as your profile settings are too restrictive, you can try the following options in the ‘profile’ section of the Noory dashboard: Increase the number of meals and snacks per day. Talk to your healthcare provider about modifying how many meals you see in your menu each day. This can help you enjoy a more varied diet and will also provide a greater likelihood for the recipes in Noory to better meet your dietary needs. Modify your dietary preferences or restrictions. Adjusting these settings and reducing restrictiveness where possible can help broaden your meal options and make it more possible for Noory to find the right recipes for you. If you have adjusted your settings but your profile is still too restrictive to generate a menu, our helpdesk is here to assist. Contact us for direct support, and we’ll help tailor your profile to better suit your needs. How do I edit my profile? To edit your Noory profile, simply go to your dashboard and click on the edit button in the top right corner of what you would like to change. How can I delete my Noory profile? We are sorry to see you go and would love to hear why so we can learn from your feedback. If you would like to delete your Noory profile, please contact us directly via the contact form on the website and we will delete it on your behalf. It is important to note that once your Noory profile has been deleted all of your information will be permanently gone. Can the advice of a dietitian or other healthcare provider be incorporated in my Noory profile? Unfortunately this is not yet possible. However, you could discuss your Noory settings with your dietitian or healthcare provider to align these with your (dietary) treatment plan. Within the upcoming period we will be testing NooryMed for the first time in a clinical setting. In NooryMed your healthcare provider can directly set up a Noory profile for you, also taking into account additional health and medical information. Stay updated. How do I set up my Noory profile? To set up a Noory profile, simply go here and follow the steps in the sign up. Once you have completed this process you will end up at the dashboard, where your Noory profile will be ready to use. How is Noory using my personal information? Noory uses your personal information to generate recipes and meal plans that fit your specific needs. You can find more detailed explanations on how Noory implements your data by clicking the 'Info' buttons in each section of the Noory Dashboard. In addition, your personal information is used in an aggregate and anonymised way in order to assist with our statistics to ensure that we can continue to improve and monitor the health of the product. More information about our privacy policy can be found here. What is Noory? What does "Early access" to Noory mean? Do I have to pay to use Noory? Can I use Noory if I am not 18 years old? Can I use Noory to lose weight? How do I set up my Noory profile? How do I edit my profile? Can the advice of a dietitian or other healthcare provider be incorporated in my Noory profile? How can I delete my Noory profile? What do I do when too restrictive? How is Noory using my personal information?

Nutrition care, the smart way The shortest route to align nutritional intake with health and treatment objectives. For use at home and in healthcare settings. Get in touch Our solutions NooryMed is our trusted nutrition care system that enables healthcare professionals to easily suggest evidence-based & tailored nutrition plans to patients. Personal nutrition guide Noory supports individuals to follow tailored diet plans in the comfort of their own home. Discover Noory Discover NooryMed Our core values Evidence based information Nutrition profiles follow the applicable healthy eating and nutrition guidelines as used in dietary practice. Innovation We thrive on innovation, combining health expertise with cutting-edge technology. Transparency Full transparency is ingrained in our interaction with users and stakeholders. Privacy and end-user control We adhere to the principles of GDPR. Our users stay in control over their data. About Noory Noory has been designed to bring nutrition to the forefront of healthcare. To be used in curative settings, for pre- and rehabilitation, to reduce dietary risk factors, in healthcare prevention and for enhancing overall vitality. Noory builds on a trusted approach rooted in evidence-based practice. It has been created by a highly motivated team of professionals in life sciences, nutrition and dietetics and software engineering. More about us Meet the team The smart way to nutrition care Get in touch Learn more

Jochem Bossenbroek Founder, CEO Entrepreneur in life sciences and nutrition Fleur Pasman Chief Operating Officer Clinical dietitian & entrepreneur Alessia Carrafiello Product & Operations Manager Nutritional biologist Tim Wedde Software & A.I E ngineer Machine learning & digital architecture expert Rob Mulder Senior App Developer Experienced software developer Vicky Dimcevska Nutrition Content Manager Registered dietitian and nutrition expert Giulia Finotto Nutrition Content Manager Food technologist ​ Jennifer Klein Gunnewiek Research & Innovation Manager Dietitian and nutrition scientist Britt Raafs Creative Full Stack Developer Front-end developer and designer Lauri Lujala Lead Software Engineer Artificial Intelligence expert ​ Casper Meijer Tech Lead Experienced software developer Colette Broere Business Administrator Hein van Es Chief Marketing Officer Experienced Marketeer and Innovation Strategist Antonio Mattia Arbues Full Stack Developer Experienced in Product Design Zeina Malloum User Experience Designer Experienced application designer Steven Vogelaar Information Security Manager Meike Willems Nutrition Content Intern Nutrition & Dietetics student Farid Benhaimoud Android Developer Experienced Android app developer

Hi, I'm Noory Your personal nutrition guide Create a profile! Completely free Secure data storage Based on your unique needs and preferences, I provide you with tailored meal plans that align with your goals. Stop worrying about what to eat & start feeling empowered. Did you receive an invite from your healthcare professional? Your healthcare professional sent you an invitation for Noory with your personal QR code. Scan this code to complete setting up your profile and log in. Login Or are you using Noory on your own? Start exploring the possibilities and have Noory create your first meal plan instantly. Discover Noory Try Noory now This is what I can do for you I securely store your dietary needs and preferences Once you have set up your Noory profile, I keep your preferences in a convenient dashboard, which you can easily access and adjust as desired. Create a profile! I automatically adapt recipes Based on your personal profile, I swap in the optimal ingredients. Your recipes are tailored by me to accommodate your needs. Create a profile! I create meal plans I provide you with daily and weekly meal plans as well as a food diary. This way you can easily align your nutritional intake with your personal needs. Create a profile! I show how a meal matches your nutritional needs See the nutritional values of a meal and where they deviate from your needs. Create a profile! Let me support you in reaching your goals! Manage your food allergies and intolerances Improve your gut health Manage your weight Live a healthier lifestyle Live a more sustainable lifestyle Learn more! Create a profile for free!

Bringing nutrition to the forefront of healthcare NooryMed is a trusted nutrition management system that enables healthcare professionals to easily implement nutrition management in their daily practice, positively impacting patient care and work efficiency. ​ NooryMed communicates with Noory, designed to empower patients in optimising their nutritional intake at home. Learn more Our trusted partners Interested in exploring NooryMed? NooryMed is currently being validated in breast cancer care, but it can be used in other therapeutic domains as well. Do you want to discover the benefits of NooryMed, while helping us optimise the system? Reach out to explore a pilot partnership! Get in touch What defines us Most powerful engine A system based on the most advanced meal personalisation engine in the world with the ability to collect, ingest and process dozens of personal data points into a fully personalised meal plan. Safe and secure A trusted and GDPR-proof approach based on medical grade standards, nutrition science and guidelines. Time and cost efficient An automated nutrition management system, minimising effort on your side as much as possible. Continuously updated A system connected with your patients for continuous monitoring of their health status and diet adherence. Learn more Interested in exploring NooryMed?

General Healthy Eating Diet If you would like to eat a nutritionally balanced diet filled with variety and flavour then the general healthy eating diet is for you! I have based this diet on the UK Eatwell Guide to ensure that you can enjoy a wide variety of nutritious foods to meet your optimal caloric intake. The general healthy eating diet is personalised to you - I use the information you provide to calculate your specific daily requirements for all nutrients so you can be sure that it is tailored to your needs. ​ I also make sure that recipes do not exceed the recommended intakes for sugar, salt, saturated and trans-fats. My attention is highly focused on these nutrients because they are, together with an unhealthy lifestyle, directly related to a higher risk of developing metabolic diseases, such as type 2 diabetes, cardiovascular diseases and some types of cancer. By following the general healthy eating diet, you can feel confident that you are enjoying a healthy, balanced diet. Reduced Calories Diet If you are looking to manage your weight, then this is the diet option for you. The reduced calorie diet is based on the nutrition guidelines for overweight and obesity, and is suitable for anyone who wants to lose weight. ​ When you choose the reduced calorie diet, I will create a recipe and meal plan with lower-calorie options to help you reduce your overall caloric intake, and achieve weight loss. Based on the information you provide me, I start by calculating your personal daily energy needs, and then reduce 600 calories per day from your daily requirements. This ensures that your diet will be lower in overall calories, setting you on the path to success in reaching your weight goal. Why choose this diet? Overweight and obesity are linked with a higher risk of developing various health issues, including type 2 diabetes, cardiovascular disease, and some types of cancer. Many factors that we cannot modify can contribute to weight gain, such as genetics, age, and certain medical conditions. However nutrition and physical activity are two factors that can be modified, and as your nutrition guide, I can ensure that you are meeting your nutritional needs as you reach your goals. Mediterranean Diet If you are looking to improve the quality of your fat intake whilst enjoying a variety of calcium- and iron-rich foods, then the Mediterranean diet is for you. I have designed the Mediterranean diet to provide you with recipes and meal plans that are rich in whole grains, unprocessed products, all types of fruit, vegetables, nuts and legumes, lean protein sources (like eggs, fish, meat and dairy products) and generous amounts of extra virgin olive oil. In addition, I will limit your saturated fat intake and ensure that healthy fats are prioritised in your recipes. If you suffer from rheumatoid arthritis or joint pain, the Mediterranean diet could be beneficial to your health. I will ensure that your recipes and meal plans provide you with adequate dietary fibre, omega-3 polyunsaturated and monounsaturated fats - which can help to reduce inflammation and symptoms related to joint disease. The Mediterranean diet can also help with symptoms of rheumatoid arthritis through promoting good bone health and reducing fatigue and anaemia. Low Salt Diet Are you looking to reduce your salt intake? Then the low salt diet is for you. High salt intake (of more than 6g salt or 2400 mg sodium per day) is linked to high blood pressure, and can lead to a higher risk of heart disease, stroke, kidney damage, osteoporosis and obesity. Your main source of salt intake is through your diet, so I can help you where it will have the greatest impact. ​ In almost all of the recipes I provide, salt can be treated as optional - so you can always choose to skip the added pinch of salt. In addition, I ensure that your daily salt intake from your recipes does not exceed 5g per day. Your diet will still be rich in fruits, vegetables and grains, whilst reducing the addition of processed ingredients that often contain high amounts of added salt. Reduced Fat Diet If you are looking to reduce your overall and especially saturated fat intake, the reduced fat diet is for you. When you select this diet, I will modify your recipes and meal plans so that overall fat intake is reduced and unsaturated fats are prioritised over saturated fats. I do this because although fat is one of the essential nutrients in our diet, not all fats are equal, and reducing cholesterol, saturated and trans fats is beneficial to your health. ​ Unsaturated fats are considered ‘healthy fats’ because they promote cardiovascular health and are linked to the prevention of heart disease. Good food sources of unsaturated fats include olive oil, avocados, nuts, and fatty fish. Cholesterol, saturated and trans fats, however, have been linked with obesity and negative health outcomes such as heart disease and type 2 diabetes. Cholesterol and most saturated fats are animal fats, and can be found in high fat meat or dairy products. Trans fats are common in processed foods that contain partially hydrogenated vegetable oils, such as margarine and pastries. I have designed this diet based on the UK Eatwell Guide together with the dietary guidelines for health disease. The rules that I apply are a total fat intake lower than 35% of the total energy per meal, saturated fats do not exceed 10% of the total energy per meal, and trans fats do not exceed 1%. Vegan Diet If you would like to follow a diet that excludes all animal products, then the vegan diet is for you. If you choose this diet option, I will exclude all meat, seafood, fish, eggs and dairy from your recipes and meal plans, so you will not see any recipes containing these products. You will still be able to enjoy delicious and healthy recipes that include legumes, grains, nuts, fruits and vegetables. I will also ensure that all of your nutritional requirements are met, while maintaining your dietary preferences. Vegetarian Diet If you would like to follow a plant-based diet whilst also enjoying eggs and dairy products, then the vegetarian diet is for you. If you select this diet option, I will exclude all meat, seafood and fish from your recipes and meal plans, so you will not see any recipes containing these products. You will still be able to enjoy delicious and healthy recipes full of fruits, vegetables, nuts, grains, legumes, dairy and eggs. I will also ensure that all of your nutritional requirements are met, while maintaining your dietary preferences. Lacto-Vegetarian Diet If you would like to follow a vegetarian diet, but do not want to eat any eggs, then the lacto-vegetarian diet is for you. If you choose this diet option, I will exclude all meat, seafood, fish and eggs from your recipes and meal plans, so you will not see any recipes containing these products. ​ You will still be able to enjoy delicious and healthy recipes that include dairy products, legumes, grains, nuts, fruits and vegetables. I will also ensure that all of your nutritional requirements are met, while maintaining your dietary preferences. Ovo-Vegetarian Diet If you would like to follow a vegetarian diet, but do not want to eat any dairy food, then the ovo-vegetarian diet is for you. If you choose this diet option, I will exclude all meat, seafood, fish and dairy from your recipes and meal plans, so you will not see any recipes containing these products. ​ You will still be able to enjoy delicious and healthy recipes that include eggs, legumes, grains, nuts, fruits and vegetables. I will also ensure that all of your nutritional requirements are met, while maintaining your dietary preferences. Pescatarian Diet If you would like to follow a vegetarian diet, but with the addition of fish and seafood, then the pescatarian diet is for you. If you choose this diet option, I will exclude all meat from your recipes and meal plans, so you will not see any recipes containing red meat or poultry. You will still be able to enjoy delicious and healthy recipes that include fish, seafood, dairy and eggs as well as legumes, grains, nuts, fruits and vegetables. I will also ensure that all of your nutritional requirements are met, while sticking to your dietary preferences.

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Our organisation For healthcare professionals For consumers and patients Enabling better food choices to improve health and wellbeing Meet the team behind Noory! With in-depth knowledge of nutrition , user experience and Artificial Intelligence we have the essential ingredients needed to make Noory the ultimate personal nutrition guide. Jochem Bossenbroek Founder, CEO Entrepreneur in life sciences and nutrition Fleur Pasman Chief Operating Officer Clinical dietitian & entrepreneur Alessia Carrafiello Product & Operations Manager Nutritional biologist Meet the entire team!

Terms and Conditions These Terms and Conditions were last updated on 21 March, 2024 1. Definitions ​ The definitions indicated in capital letters have the following meaning in these General Terms and Conditions: 1.1 Account: The personal registration with which the User accesses the Service, consisting of the User's name, e-mail address and password. If desired, the User can also fill in a Noory Nutrition Profile. 1.2 General Terms and Conditions: these general terms and conditions of the private limited liability company Verdi Food B.V., established at Villafloraweg 1, 5928SZ, Venlo, The Netherlands and registered under Chamber of Commerce number 70122296, also with the trade name Verdify. 1.3 Devices: the devices on which Content can be displayed, as stated on the Website(s). 1.4 Content: digital material published on the Website(s) and/or transmitted to the User on the basis of his Noory Nutrition Profile and/or nutrition information, such as text, images, photographs and films, which mainly relate to, but are not limited to, recipes, nutritional information and advice and health information and advice. 1.5 Service: service that enables Users to use Content from Verdi Food, solely for use in accordance with these Terms and Conditions. 1.6 User: the natural person who has concluded or wishes to conclude an Agreement with Verdi Food aimed at using the Service. 1.7 Agreement: the contract whereby Verdi Food grants the User access to the Service. 1.8 Privacy statement(s): one or both of Verdi Food's privacy statements, which can be accessed via [hyperlink privacy statement] (Verdify) and [hyperlink privacy statement](Swapmeals). 1.9 Verdi Food: the user of these Terms and Conditions. 1.10 Noory Nutrition Profile: nutrition profile of the user that Verdi Food generates based on information that the User makes available to Verdi Food for the purpose of generating personalized Content. 1.11 Website(s): one or both of Verdi Food's websites, which can be accessed via https://www.verdify.co.uk ("Verdify") and https://www.noory.com ("Noory") and via https://www.swapmeals.com ("Swapmeals"). ​ ​ ​ 2. Applicability ​ 2.1 These General Terms and Conditions apply to every offer made by Verdi Food and to any Agreement between Verdi Food and the User with respect to the Service. 2.2 Before an Agreement is concluded, Verdi Food makes the text of these General Terms and Conditions available to the User electronically in such a way that the User can easily store them on a data carrier. If this is not reasonably possible, Verdi Food will indicate, before an Agreement is concluded, where the General Terms and Conditions can be read electronically and that it will send a copy free of charge at the request of the User. 2.3 Verdi Food reserves the right to make changes to these General Terms and Conditions from time to time. The most up-to-date version of the General Terms and Conditions can always be consulted on the Website. 2.4 The nullity of any provision of these General Terms and Conditions does not affect the validity of the other provisions thereof. ​ 3. Offer and conclusion of the agreement ​ 3.1 Offers by Verdi Food are without obligation, unless explicitly stated otherwise. 3.2 Verdi Food bases its offer on the data provided by or on behalf of the User. User cannot derive any rights from, or object to, an offer based on the incorrect or incomplete information provided by or on behalf of the User. 3.3 An Agreement regarding the Service is concluded by creating an Account via the Website(s). 3.4 Agreements are concluded for an indefinite period and can be canceled at any time by deletion of the Account. ​ ​ ​ 4. Nutrition Profile ​ 4.1 After the User has created an Account, the User can create a Noory Nutrition Profile in the manner described on the Website(s). 4.2 Only persons aged 18 years and older may create an Account. 4.3 User is responsible for keeping his/her login details secret from others and User will not grant others access to the Service using his/her Account. User is liable for all actions performed through his/her Account. As soon as the User suspects that his/her account and/or identity is being used unlawfully, the User must immediately inform Verdi Food thereof. In response, Verdi Food will block the User's Account and, at the user's first request, allow him/her to create a new Account. ​ ​ ​ 5. Execution of services ​ 5.1 Verdi Food makes the Content available to the User after the User has created an Account. 5.2 If the User has created a Noory Nutrition Profile, the Content will be tailored to this Nutrition Profile as much as possible. 5.3 Verdi Food has the right to modify the Content at any time without informing the User in advance. 5.4 Verdi Food takes appropriate technical and organizational measures to secure the electronic transfer of data and ensures a secure web environment. 5.5 Verdi Food will process all personal data of the User in accordance with the applicable (inter)national laws and regulations for the protection of personal data and in accordance with the applicable Privacy Statement of Verdi Food. 5.6 Verdi Food will impose its obligations under Articles 5.4 and 5.5 on third parties it engages in the performance of its services. ​ ​ ​ 6. Liability and indemnifications ​ 6.1 Verdi Food excludes any liability for direct and indirect damage in any way related to access to the Content and Website(s) or its inaccessibility, including but not limited to malfunctions, interruptions and damage to User Device, data or computer and telecommunications systems, except where these are the result of intent or deliberate recklessness on the part of Verdi Food. 6.2 Verdi Food pays continuous care and attention to the content and composition of the Content. If the User nevertheless believes that certain information is incorrect or complete, Verdi Food invites the User to make this known to Verdi Food customer service on info@verdifood.com by email, stating telephone number, after which Verdi Food will contact the User, if possible, within 24 hours of notification. 6.3 If and to the extent that Verdi Food is liable to the User for any damage suffered by the User, then this liability is limited to direct damage. 6.4 Without prejudice to the provisions of articles 6.1 – 6.3, the User is liable and indemnifies Verdi Food against all damages, (third parties) claims, liability or costs (including attorney's fees that Verdi Food has reasonably incurred) caused by: deliberate recklessness or intent on the part of the User; inaccuracies and/or incompleteness in the information provided by or on behalf of the User; all other shortcomings in the fulfillment of the User's obligations under the law or general terms and conditions. 6.5 Without prejudice to the other rights vested in it, in the event of force majeure, Verdi Food has the right, at its option, to suspend the performance of the Service, or to dissolve the Agreement without judicial intervention, without Verdi Food being obliged to pay any compensation, unless this would be unacceptable in the given circumstances according to standards of reasonableness and fairness. Force majeure is understood to mean any shortcoming that cannot be attributed to Verdi Food, because it is not due to its fault, nor is it for its account under the law, a legal act or generally accepted views. ​ ​ ​ 7. Intellectual property & license ​ 7.1 The Content as well as the Website(s) are protected by intellectual property rights belonging to Verdi Food or to its licensors. User undertakes to respect these rights and to use the Service as well as the Website(s) only as agreed in these General Terms and Conditions. 7.2 By creating an Account for the Service of Verdi Food, an Agreement is created, whereby the User of Verdi Food receives a limited, non-exclusive, non-transferable, non-sublicensable license to view the Content in accordance with these Terms and Conditions, exclusively in a domestic circle (for personal and non-commercial use) on a Device or print. 7.3 Use of the Content other than as described in these General Terms and Conditions, including but not limited to commercial use, is not permitted, and is expressly reserved to the respective holder of the rights to the Content. 7.4 The User is not permitted to publish the Content, other than in a domestic setting, or to enable others to disclose or to record, copy, reproduce and/or deliver the Content in any way to a third party, or otherwise publish or distribute it via social media including Instagram, Facebook and Snapchat. 7.5 Partly because Verdi Food is co-dependent on its licensors for the provision of the Content and regardless of any other provisions in these General Terms and Conditions, Verdi Food reserves the right to change, suspend or delete (part of) the Content at any time. Neither Verdi Food nor the licensors of Verdi Food are liable to the User or third parties if Verdi Food exercises that right. ​ ​ ​ 8. Duration and termination of the agreement ​ 8.1 The Services are offered for an indefinite period of time, unless the agreement is terminated earlier by implementing Article 8.2 or 8.3 below. 8.2 User may terminate the Agreement at any time without giving reasons by deleting the Account. Deletion of the Account makes use of the Service impossible with immediate effect. 8.3 Verdi Food may terminate the Agreement if the User does not comply with the provisions of these General Terms and Conditions, or Verdi Food deems it plausible that the User does not comply with them. In the event that Verdi Food terminates the Agreement towards a User, it shall inform the User in writing at the e-mail address known to Verdi Food and has the right to terminate the Service immediately. 8.4 Verdi Food will, at the request of the User, return all information and documentation it holds, including personal data, to the User upon termination of the Agreement. Personal data that is no longer necessary for the performance of the Agreement will be deleted in accordance with the applicable Privacy Statement. ​ ​ ​ 9. Applicable law and disputes ​ 9.1 These General Terms and Conditions are exclusively governed by Dutch law. 9.2 Any disputes arising out of, or in connection with, the General Terms and Conditions and which cannot be settled by mutual agreement will be submitted to the competent court in Utrecht, The Netherlands. If the User is a natural person not acting in the exercise of a profession or business, the courts of the User's domicile or, in the absence thereof, of the User's actual residence shall also be competent ​9.3 If the User is a consumer, Verdi Food informs the User that pursuant to EU Regulation 524/2013 the ODR platform has been established, a European platform through which extrajudicial disputes arising from the interpretation and application of these General Terms and Conditions can be settled. Access to the ODR platform is possible through the following website: https://webgate.ec.europa.eu/odr . Verdi Food's email address that must ultimately be provided for the use of the ODR platform is: support@verdifood.com .