Potencie a sus clientes con una nutrición personalizada En Noory, le ayudamos a convertir los diagnósticos en mejoras de la salud cotidianas y viables. Nuestra plataforma transforma los datos biométricos y de salud en orientaciones nutricionales claras y personalizadas que sus clientes pueden seguir con facilidad Tanto si es un laboratorio de diagnóstico, una clínica de salud o un proveedor de bienestar corporativo, Noory se integra perfectamente con sus servicios para mejorar los resultados de los clientes y ayudarles a influir en su salud a través de la nutrición. Descubra nuestras soluciones SOLUCIONES NOORY Ventajas principales Añada más valor para su consumidor Con consejos nutricionales concretos, recetas y planes de comidas personalizados Altamente personalizable Mezcle y combine ofertas Compatible con diferentes biomarcadores Escalable y adaptable Nuestra tecnología está diseñada para escalar sin esfuerzo con sus productos y servicios actuales. Fácil integración Fácil introducción de resultados y datos de perfil en nuestra API SERVICIOS SANITARIOS ¿Qué hacemos? Noory es una plataforma digital de nutrición diseñada para hacer que la alimentación saludable sea más fácil y agradable para tus clientes. Disponible a través del sitio web, la aplicación móvil o la marca blanca, ofrece orientación nutricional, recetas personalizadas y planes de comidas flexibles adaptados a las preferencias y el estilo de vida de tus clientes. La plataforma utiliza modelos científicos para apoyar las decisiones de sus clientes y les ayuda a establecer objetivos alcanzables. Noory está diseñada para adaptarse a lo largo del tiempo, aprendiendo de las preferencias y los comentarios de los clientes para responder mejor a las necesidades individuales. No se trata de una solución única, sino de una herramienta práctica y de apoyo que se adapta a la vida real. Basándose en los perfiles de salud personales y en los resultados de los biomarcadores, Noory puede calcular las necesidades dietéticas individuales y proporcionar un plan de nutrición personalizado, que incluye: TARIFAS NUTRICIONALES DIARIAS Se basan en directrices científicas y se adaptan al perfil de salud personal del cliente. RECOMENDACIÓN DE INGREDIENTES Asesoramiento exhaustivo sobre los ingredientes que sus clientes deben priorizar en su dieta en función de los resultados de los biomarcadores. RECETAS PERSONALIZADAS Proporcionan a sus clientes una forma fácil y práctica de realizar cambios en la dieta basados en las recomendaciones de ingredientes proporcionadas. PLANES DE COMIDAS SEMANALES Con recetas diarias y seguimiento del progreso, para ayudar a guiar a sus clientes en la mejora de su salud. Programe una reunión Concierte una reunión con nuestro equipo para explorar cómo esta colaboración puede aportarle valor Póngase en contacto Confianza de PILOTOS Y ESTUDIOS SOCIOS ESTRATÉGICOS

NooryMed es un sistema de gestión de la nutrición que permite a los profesionales de la salud ofrecer planes de alimentación personalizados a sus pacientes y supervisar sus progresos. Con NooryMed podrá: Registrar los datos del paciente APRENDER MÁS Proporcionar planes de comidas con facilidad APRENDER MÁS Supervisar el cumplimiento de la dieta y el estado de salud APRENDER MÁS Registrar los datos del paciente Registrar los datos del paciente de forma eficiente y NooryMed crea automáticamente un plan de nutrición de acuerdo con los requisitos dietéticos del paciente. Proporcione planes de comidas Proporcione planes de comidas con facilidad El perfil nutricional del paciente se convierte automáticamente en un plan de comidas personal que se ajusta a sus necesidades y que está disponible para el paciente en un entorno seguro. Supervisar el cumplimiento de la dieta Supervisar el cumplimiento de la dieta y el estado de salud Supervisar el cumplimiento de la dieta y el estado de salud del paciente para permitir intervenciones oportunas, fomentando la gestión proactiva de los objetivos nutricionales individuales y los resultados generales de salud. Cómo funciona Los profesionales sanitarios utilizan NooryMed para crear sin esfuerzo un perfil nutricional para sus pacientes. NooryMed envía la información a Noory, que genera planes de comidas personalizados para los pacientes en función de su perfil nutricional. Los pacientes reciben un código QR para completar su perfil Noory con sus preferencias en cuanto a gustos y estilo de vida. Los pacientes tienen acceso a planes de comidas totalmente personalizados que satisfacen sus necesidades individuales, junto con un cómodo sistema de registro de alimentos para seguir sin esfuerzo el progreso nutricional. Los profesionales sanitarios pueden supervisar a distancia la ingesta nutricional, los síntomas y los efectos secundarios del tratamiento, facilitando una atención nutricional de alta calidad. Explore cómo NooryMed combina a la perfección la experiencia en nutrición con una tecnología fácil de usar. Nos dedicamos a hacer su trabajo más fácil y más impactante. Más allá de la clínica Con NooryMed, puede extender su atención más allá de la clínica. Nuestra plataforma permite a los profesionales de la salud supervisar el progreso de los pacientes con facilidad y proporcionar apoyo continuo accesible a los pacientes en la comodidad de su propio hogar. Asistencia personalizada Permita que sus pacientes experimenten el poder de la asistencia personalizada, con funciones como planes de comidas a medida y recursos educativos. En NooryMed le ayudamos a garantizar que sus pacientes se sientan siempre respaldados en su viaje hacia la salud. ¿Le interesa conocer NooryMed?

Hola, soy Noory Tu guía personal de nutrición Prueba Noory Almacenamiento seguro de datos Basándome en tus necesidades y preferencias únicas, te proporciono planes de comidas personalizados que se ajustan a tus objetivos. Deja de preocuparte por lo que comes y empieza a sentirte poderoso. ¿Ha recibido una invitación de su profesional sanitario? Su profesional sanitario le ha enviado una invitación para Noory con su código QR personal. Escanea este código para completar la configuración de tu perfil e iniciar sesión. Iniciar sesión ¿O estás utilizando Noory por tu cuenta? Empieza a explorar las posibilidades y haz que Noory cree tu primer plan de comidas al instante. Descubra Noory Pruebe Noory ahora Esto es lo que puedo hacer por usted Almaceno de forma segura sus necesidades y preferencias dietéticas Una vez que haya configurado su perfil Noory, guardo sus preferencias en un cómodo panel de control, al que puede acceder fácilmente y ajustarlas como desee. Prueba Noory Adapto automáticamente las recetas Basándome en tu perfil personal, cambio los ingredientes óptimos. Adapto tus recetas a tus necesidades. Pruebe Noory Elaboro planes de comidas Le proporciono planes de comidas diarios y semanales, así como un diario de comidas. De este modo, podrá ajustar fácilmente su ingesta nutricional a sus necesidades personales. Pruebe Noory Le muestro cómo se ajusta una comida a sus necesidades nutricionales Vea los valores nutricionales de una comida y en qué se desvían de sus necesidades. Prueba Noory ¡Déjame ayudarte a alcanzar tus objetivos! Controle sus alergias e intolerancias alimentarias Mejore su salud intestinal Controle su peso Lleve un estilo de vida más saludable Lleve un estilo de vida más sostenible ¡Aprenda más! Ponte en contacto conmigo

Dietas Éstas son las dietas básicas disponibles a través de Noory: Reducida en grasas Alimentación sana Reducida en calorías Alimentación sana Una dieta equilibrada desde el punto de vista nutricional, basada en la guía británica Eatwell Guide y adecuada para todas las personas Leer más Reducida en calorías Una dieta baja en calorías adecuada para las personas que desean perder peso Leer más Reducida en grasas Una dieta baja enUna dieta baja en grasas que da prioridad a las grasas saludables y es adecuada para las personas que desean mejorar su salud cardiovascular Leer más Mediterránea Una dieta nutricionalmente equilibrada y rica en grasas saludables, adecuada para las personas que desean comer sano según los principios mediterráneos Leer más Baja en sal Una dieta que limita el consumo de sal y es especialmente adecuada para las personas con hipertensión arterial Leer más Mediterránea Baja en sal Dietas que limitan los productos de origen animal ¡Las opciones de personalización de todas las dietas son infinitas! Vegana Es una dieta totalmente vegetal Vegetariana Esta dieta incluye huevos y productos lácteos, pero no carne ni pescado Lactovegetariana Esta dieta incluye productos lácteos, pero no huevos, carne ni pescado Vegetariana Lactovegetariana Leer más Leer más Ovovegetariana Esta dieta incluye huevos, pero no productos lácteos, carne ni pescado Pescatariana Esta dieta incluye pescado, huevos y productos lácteos, pero no carne Ovovegetariana Pescatariana Leer más Leer más

¿Sobre qué le gustaría aprender? Preguntas frecuentes ¿Qué es Noory? Noory es una guía de nutrición personal. Sean cuales sean tus dificultades dietéticas, Noory te ofrece planes de comidas llenos de recetas sabrosas y nutritivas adaptadas a ti. Cada plan de comidas está específicamente optimizado para satisfacer tus necesidades, gustos y preferencias. Noory se encarga de la búsqueda interminable y te proporciona todo lo que necesitas en un entorno seguro. ¿Cómo utiliza Noory mi información personal? Noory utiliza tu información personal para generar recetas y planes de comidas que se ajusten a tus necesidades específicas. Puedes encontrar explicaciones más detalladas sobre cómo Noory utiliza tus datos haciendo clic en los botones "Información" de cada sección del panel de Noory. Además, su información personal se utiliza de forma agregada y anónima para ayudarnos con nuestras estadísticas y garantizar que podamos seguir mejorando y supervisando la salud del producto. Encontrará más información en nuestra política de privacidad. ¿Puedo utilizar Noory si no tengo 18 años? Las directrices nutricionales que utiliza actualmente Noory se basan en las necesidades de los adultos mayores de 18 años. Por lo tanto, actualmente no se recomienda utilizar Noory si tienes menos de 18 años. ¿Puedo utilizar Noory para perder peso? Sí, la opción de dieta baja en calorías de Noory está pensada para quienes desean controlar su peso. Si seleccionas esta opción en el panel de control de Noory, Noory se asegurará de que tu plan de comidas sea equilibrado desde el punto de vista nutricional y que contenga menos calorías, garantizando así una pérdida de peso segura y saludable. ¿Qué puedo hacer si mi perfil es demasiado restrictivo y Noory no puede generar un menú para mí? Si se te notifica que Noory no puede generar un menú porque la configuración de tu perfil es demasiado restrictiva, puedes probar las siguientes opciones en la sección "perfil" del panel de control de Noory: Aumenta el número de comidas y tentempiés al día. Habla con tu proveedor de atención sanitaria sobre la posibilidad de modificar el número de comidas que ves en tu menú cada día. Esto puede ayudarle a disfrutar de una dieta más variada y también proporcionará una mayor probabilidad de que las recetas de Noory satisfagan mejor sus necesidades dietéticas. Modifica tus preferencias o restricciones dietéticas. Ajustar estas opciones y reducir las restricciones en la medida de lo posible puede ayudar a ampliar tus opciones de comida y hacer más posible que Noory encuentre las recetas adecuadas para ti. Si has ajustado tu configuración pero tu perfil sigue siendo demasiado restrictivo para generar un menú, nuestro servicio de asistencia está aquí para ayudarte. Ponte en contacto con nosotros para recibir asistencia directa y te ayudaremos a adaptar tu perfil para que se ajuste mejor a tus necesidades. ¿Puedo incorporar los consejos de un dietista u otro profesional sanitario a mi perfil Noory? Lamentablemente, todavía no es posible. Sin embargo, puedes comentar tus ajustes Noory con tu dietista o profesional sanitario para alinearlos con tu plan de tratamiento (dietético). Dentro de poco probaremos NooryMed por primera vez en un entorno clínico. En NooryMed, su proveedor de asistencia sanitaria puede configurar directamente un perfil Noory para usted, teniendo en cuenta también información médica y de salud adicional. Mantente al día en noory.com/noorymed ¿Cómo puedo eliminar mi perfil Noory? Lamentamos que te vayas y nos encantaría saber por qué para poder aprender de tus comentarios. Si desea eliminar su perfil Noory, póngase en contacto con nosotros directamente a través del formulario de contacto del sitio web noory.com/contact y lo eliminaremos en su nombre. Es importante tener en cuenta que, una vez eliminado tu perfil Noory, toda tu información desaparecerá de forma permanente. ¿Qué es Noory? Información personal ¿Tengo que pagar? 18 años Eliminar perfil Perder peso Demasiado restrictivo Otro proveedor sanitario

NooryMed es un sistema de gestión de la nutrición de confianza que permite a los profesionales sanitarios aplicar fácilmente la gestión de la nutrición en su práctica diaria, lo que repercute positivamente en la atención al paciente y la eficacia del trabajo. NooryMed se comunica con Noory, diseñado para ayudar a los pacientes a optimizar su ingesta nutricional en casa. Más información Nuestros socios de confianza ¿Le interesa conocer NooryMed? NooryMed se está validando actualmente en el tratamiento del cáncer de mama, pero también puede utilizarse en otros ámbitos terapéuticos. ¿Quiere descubrir las ventajas de NooryMed y ayudarnos a optimizar el sistema? Póngase en contacto con nosotros para explorar una colaboración piloto. Póngase en contacto Lo que nos define Motor más potente Un sistema basado en el motor de personalización de comidas más avanzado del mundo con capacidad para recopilar, ingerir y procesar docenas de puntos de datos personales en un plan de comidas totalmente personalizado. Seguro Un enfoque de confianza y a prueba de GDPR basado en estándares de grado médico, ciencia de la nutrición y directrices. Eficiente en tiempo y costes Un sistema de gestión nutricional automatizado, que minimiza al máximo el esfuerzo por tu parte. Continuamente actualizado Un sistema conectado con sus pacientes para el seguimiento continuo de su estado de salud y adherencia a la dieta. Más información ¿Le interesa conocer NooryMed?

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Terms and Conditions These Terms and Conditions were last updated on April, 2025 1. Definitions The definitions indicated in capital letters have the following meaning in these General Terms and Conditions: 1.1 Account: The personal registration with which the User accesses the Service, consisting of the User's name, e-mail address and password. If desired, the User can also fill in a Noory Nutrition Profile. 1.2 General Terms and Conditions: these general terms and conditions of the private limited liability company Verdi Food B.V., established at Villafloraweg 1, 5928SZ, Venlo, The Netherlands and registered under Chamber of Commerce number 70122296, also with the trade name Verdify. 1.3 Devices: the devices on which Content can be displayed, as stated on the Website(s). 1.4 Content: digital material published on the Website(s) and/or transmitted to the User on the basis of his Noory Nutrition Profile and/or nutrition information, such as text, images, photographs and films, which mainly relate to, but are not limited to, recipes, nutritional information and advice and health information and advice. 1.5 Service: service that enables Users to use Content from Verdi Food, solely for use in accordance with these Terms and Conditions. 1.6 User: the natural person who has concluded or wishes to conclude an Agreement with Verdi Food aimed at using the Service. 1.7 Agreement: the contract whereby Verdi Food grants the User access to the Service. 1.8 Privacy statement(s): one or both of Verdi Food's privacy statements, which can be accessed via [hyperlink privacy statement] (Verdify) and [hyperlink privacy statement](Swapmeals). 1.9 Verdi Food: the user of these Terms and Conditions. 1.10 Noory Nutrition Profile: nutrition profile of the user that Verdi Food generates based on information that the User makes available to Verdi Food for the purpose of generating personalized Content. 1.11 Website(s): one or both of Verdi Food's websites, which can be accessed via https://www.verdify.co.uk ("Verdify") and https://www.noory.com ("Noory") 2. Applicability 2.1 These General Terms and Conditions apply to every offer made by Verdi Food and to any Agreement between Verdi Food and the User with respect to the Service. 2.2 Before an Agreement is concluded, Verdi Food makes the text of these General Terms and Conditions available to the User electronically in such a way that the User can easily store them on a data carrier. If this is not reasonably possible, Verdi Food will indicate, before an Agreement is concluded, where the General Terms and Conditions can be read electronically and that it will send a copy free of charge at the request of the User. 2.3 Verdi Food reserves the right to make changes to these General Terms and Conditions from time to time. The most up-to-date version of the General Terms and Conditions can always be consulted on the Website. 2.4 The nullity of any provision of these General Terms and Conditions does not affect the validity of the other provisions thereof. 3. Offer and conclusion of the agreement 3.1 Offers by Verdi Food are without obligation, unless explicitly stated otherwise. 3.2 Verdi Food bases its offer on the data provided by or on behalf of the User. User cannot derive any rights from, or object to, an offer based on the incorrect or incomplete information provided by or on behalf of the User. 3.3 An Agreement regarding the Service is concluded by creating an Account via the Website(s). 3.4 Agreements are concluded for an indefinite period and can be cancelled at any time by deletion of the Account. 4. Nutrition Profile 4.1 After the User has created an Account, the User can create a Noory Nutrition Profile in the manner described on the Website(s). 4.2 Only persons aged 18 years and older may create an Account. 4.3 User is responsible for keeping his/her login details secret from others and User will not grant others access to the Service using his/her Account. User is liable for all actions performed through his/her Account. As soon as the User suspects that his/her account and/or identity is being used unlawfully, the User must immediately inform Verdi Food thereof. In response, Verdi Food will block the User's Account and, at the user's first request, allow him/her to create a new Account. 5. Execution of services 5.1 Verdi Food makes the Content available to the User after the User has created an Account. 5.2 If the User has created a Noory Nutrition Profile, the Content will be tailored to this Nutrition Profile as much as possible. 5.3 Verdi Food has the right to modify the Content at any time without informing the User in advance. 5.4 Verdi Food takes appropriate technical and organizational measures to secure the electronic transfer of data and ensures a secure web environment. 5.5 Verdi Food will process all personal data of the User in accordance with the applicable (inter)national laws and regulations for the protection of personal data and in accordance with the applicable Privacy Statement of Verdi Food. 5.6 Verdi Food will impose its obligations under Articles 5.4 and 5.5 on third parties it engages in the performance of its services. 6. Liability and indemnifications 6.1 Verdi Food excludes any liability for direct and indirect damage in any way related to access to the Content and Website(s) or its inaccessibility, including but not limited to malfunctions, interruptions and damage to User Device, data or computer and telecommunications systems, except where these are the result of intent or deliberate recklessness on the part of Verdi Food. 6.2 Verdi Food pays continuous care and attention to the content and composition of the Content. If the User nevertheless believes that certain information is incorrect or complete, Verdi Food invites the User to make this known to Verdi Food customer service on info@verdifood.com by email, stating telephone number, after which Verdi Food will contact the User, if possible, within 24 hours of notification. 6.3 If and to the extent that Verdi Food is liable to the User for any damage suffered by the User, then this liability is limited to direct damage. 6.4 Without prejudice to the provisions of articles 6.1 – 6.3, the User is liable and indemnifies Verdi Food against all damages, (third parties) claims, liability or costs (including attorney's fees that Verdi Food has reasonably incurred) caused by: deliberate recklessness or intent on the part of the User; inaccuracies and/or incompleteness in the information provided by or on behalf of the User; all other shortcomings in the fulfillment of the User's obligations under the law or general terms and conditions. 6.5 Without prejudice to the other rights vested in it, in the event of force majeure, Verdi Food has the right, at its option, to suspend the performance of the Service, or to dissolve the Agreement without judicial intervention, without Verdi Food being obliged to pay any compensation, unless this would be unacceptable in the given circumstances according to standards of reasonableness and fairness. Force majeure is understood to mean any shortcoming that cannot be attributed to Verdi Food, because it is not due to its fault, nor is it for its account under the law, a legal act or generally accepted views. 6.6 Medical and Nutritional Guidelines The recipes and ingredient recommendations provided within the Noory app are developed with reference to established national dietary guidelines to promote general health and well-being. Specifically, we draw upon the following resources: * The Eatwell Guide published by the UK National Health Service: https://www.nhs.uk/live-well/eat-well/food-guidelines-and-food-labels/the-eatwell-guide/ * The Richtlijnen Goede Voeding 2015 issued by the Dutch Health Council: https://www.gezondheidsraad.nl/documenten/adviezen/2015/11/04/richtlijnen-goede-voeding-2015 While these sources inform the foundation of our nutritional approach, the information provided is for general guidance only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Individual dietary needs may vary, and we recommend consulting a qualified healthcare professional for personalised medical advice. 7. Intellectual property & license 7.1 The Content as well as the Website(s) are protected by intellectual property rights belonging to Verdi Food or to its licensors. User undertakes to respect these rights and to use the Service as well as the Website(s) only as agreed in these General Terms and Conditions. 7.2 By creating an Account for the Service of Verdi Food, an Agreement is created, whereby the User of Verdi Food receives a limited, non-exclusive, non-transferable, non-sublicensable license to view the Content in accordance with these Terms and Conditions, exclusively in a domestic circle (for personal and non-commercial use) on a Device or print. 7.3 Use of the Content other than as described in these General Terms and Conditions, including but not limited to commercial use, is not permitted, and is expressly reserved to the respective holder of the rights to the Content. 7.4 The User is not permitted to publish the Content, other than in a domestic setting, or to enable others to disclose or to record, copy, reproduce and/or deliver the Content in any way to a third party, or otherwise publish or distribute it via social media including Instagram, Facebook and Snapchat. 7.5 Partly because Verdi Food is co-dependent on its licensors for the provision of the Content and regardless of any other provisions in these General Terms and Conditions, Verdi Food reserves the right to change, suspend or delete (part of) the Content at any time. Neither Verdi Food nor the licensors of Verdi Food are liable to the User or third parties if Verdi Food exercises that right. 8. Duration and termination of the agreement 8.1 The Services are offered for an indefinite period of time, unless the agreement is terminated earlier by implementing Article 8.2 or 8.3 below. 8.2 User may terminate the Agreement at any time without giving reasons by deleting the Account. Deletion of the Account makes use of the Service impossible with immediate effect. 8.3 Verdi Food may terminate the Agreement if the User does not comply with the provisions of these General Terms and Conditions, or Verdi Food deems it plausible that the User does not comply with them. In the event that Verdi Food terminates the Agreement towards a User, it shall inform the User in writing at the e-mail address known to Verdi Food and has the right to terminate the Service immediately. 8.4 Verdi Food will, at the request of the User, return all information and documentation it holds, including personal data, to the User upon termination of the Agreement. Personal data that is no longer necessary for the performance of the Agreement will be deleted in accordance with the applicable Privacy Statement. 9. Applicable law and disputes 9.1 These General Terms and Conditions are exclusively governed by Dutch law. 9.2 Any disputes arising out of, or in connection with, the General Terms and Conditions and which cannot be settled by mutual agreement will be submitted to the competent court in Utrecht, The Netherlands. =================================================================================== 10. Content or services provided during the subscription period for direct Noory App subscribers 3 or 12 month access to the Noory App with the following features: Daily nutrient targets based on your profile Daily menu aligned with your personal nutrient targets Access to 1,000+ personalised recipes Ability to track nutrition intake and progress towards targets 11. Re-subscription Policy 11.1 Eligibility for Re-subscription Customers who have previously canceled or paused their subscription are eligible to re-subscribe at any time, subject to availability and the terms below. 11.2. How to Re-subscribe You can re-subscribe by: Logging into your account and selecting the “Re-subscribe” or “Reactivate” option. Contacting our support team at info@noory.com for assistance. 11.3. Pricing and Plans Re-subscription will be subject to the current pricing and plan structure at the time of reactivation. Any legacy pricing or grandfathered plans from previous subscriptions may not be available. 11.4. Billing and Payment Your billing cycle will restart from the date of re-subscription. Payment will be charged immediately upon reactivation unless a trial or promotional period applies. 11.5. Promotions and Discounts Promotions or discounts may not apply retroactively to re-subscriptions unless explicitly stated. New user discounts are not available for re-subscribing users. 11.6. Data Retention (If Applicable) Account data, preferences, and usage history may be retained for up to [e.g., 90 days] after cancellation. After this period, we may permanently delete data, and it may not be recoverable upon re-subscription. 12. Complaints Policy We are committed to providing high-quality services and maintaining a positive relationship with all our end users. We recognize, however, that sometimes things may go wrong. This policy outlines how you can raise a complaint and how we will handle it. 12 .1 Purpose Provide a clear and fair process for handling complaints. Ensure complaints are dealt with in a timely, respectful, and effective manner. Learn from feedback to improve our services. 12.2 Scope This policy applies to all individuals and organizations who interact with our services. 12.3. What is a Complaint? A complaint is an expression of dissatisfaction about: The standard or quality of a service we provide. The behavior or actions of our staff. The handling of a previous complaint. 12.4. How to Make a Complaint Complaints can be submitted via: Email: info@noory.com 12.5. How We Handle Complaints Acknowledgment: We will acknowledge receipt of your complaint within [e.g., 2 business days]. Investigation: Your complaint will be reviewed by the appropriate team or manager. We may contact you for further information. Response: We aim to provide a formal response within [e.g., 10 business days]. If it will take longer, we will keep you informed. Resolution: If the complaint is upheld, we will take appropriate steps to resolve the issue and prevent recurrence. 12.6. Confidentiality All complaints will be handled sensitively and in accordance with our privacy policy. Your information will only be shared with those directly involved in resolving the issue. 13. Cancellation policy This cancellation policy outlines the process, terms, and conditions for canceling services, bookings, or subscriptions with us. 13.1 How to Cancel Cancellations must be made by one of the following methods: iOS / Apple subscribers can cancel subscriptions by following these instructions Email: info@noory.com Please include your full name to help us process your cancellation efficiently. 13.2. Notice Period Subscriptions: Cancellations must be received at least 24 hours before the next billing cycle to avoid being charged. 13.3. Fees and Refunds Full Refunds will only be refunded if the system is technically not working and is not fixed within 3 - 5 working days. 13.4 Termination by Us We reserve the right to cancel services for reasons including but not limited to: Non-payment Breach of terms Misuse or abuse of our platform or team 13.5 Contact Us If you have any questions about this policy or need help with a cancellation, please contact us at info@noory.com 14. iOS Noory App Terms of Use 14.1 For iOS Noory App subscribers, the following Apple Terms of Use apply: Standard Apple Terms of Use (EULA)

Facilitando mejores elecciones alimentarias para la salud personal y planetaria Proporcionando a sus clientes, o pacientes, planes dietéticos a medida, recetas personalizadas o menús semanales alineados con sus objetivos de salud. Póngase en contacto Nuestras soluciones Noory permite a los proveedores de diagnósticos y a los profesionales sanitarios añadir valor a sus clientes mediante una orientación nutricional personalizada. Al integrar los resultados de las pruebas diagnósticas o los consejos dietéticos, Noory crea planes de comidas y recetas personalizados, proporcionando a los usuarios un apoyo dietético procesable. Esto no sólo mejora la participación del usuario, sino que también refuerza su oferta de servicios con información significativa y respaldada por la ciencia. Noory para servicios de diagnóstico Noory para asistencia sanitaria Nuestros valores fundamentales Integridad Estamos comprometidos con la toma de decisiones éticas. Como empresa, fomentamos la confianza con los usuarios, socios y partes interesadas a través de una comunicación clara, el respeto a la privacidad de los datos y la responsabilidad en nuestras prácticas. Cuidado El cuidado es la base de todo lo que hacemos: determina la forma en que apoyamos a las personas, colaboramos en equipo e impulsamos un impacto significativo en la nutrición y la salud. Capacitación Permitimos a los proveedores de atención sanitaria y a los socios crear un impacto significativo a través de nuestras herramientas, capacitando a las personas para tomar decisiones de salud informadas. Dentro de nuestro equipo, promovemos una cultura de colaboración y apoyo, garantizando que trabajamos con confianza y determinación. Acerca de Noory Noory ha sido desarrollado por un equipo altamente motivado de expertos en nutrición y tecnología con una pasión hacia el impacto. Nos enorgullecemos de nuestra visión para hacer que la alimentación saludable sea alcanzable y agradable para todos, a través de una orientación personalizada e interacciones atractivas. Más sobre nosotros Conoce al equipo Nutrición inteligente Ponte en contacto Más información

Martijn Everts Director ejecutivo Fleur Pasman Directora de operaciones Dietista clínica y empresaria Giulia Finotto Product Manager Tecnólogo alimentario Tim Wedde Software & A.I E ngineer Experto en aprendizaje automático y arquitectura digital Rob Mulder Senior App Developer Desarrollador de software con experiencia Colette Broere Administradora de empresas Sara Maljkovic Ejecutiva de cuentas Desarrolladora de empresas Vicky Dimcevska Gestora de contenidos de nutrición Dietista titulada y experta en nutrición Farid Benhaimoud Desarrollador de Android Desarrollador de aplicaciones Android con experiencia Casper Meijer Tech Lead Desarrollador de software con experiencia Antonio Mattia Arbues Desarrollador Full Stack Con experiencia en diseño de productos Alex Ingeniero de software jefe Steven Vogelaar Responsable de seguridad de la información

Detrás de Noory Noory es una empresa pionera en software de nutrición personalizada. Hemos desarrollado las plataformas Noory y NooryMed para permitir una mejor elección de alimentos para la salud personal y planetaria. Conoce al equipo que hay detrás de Noory Con una profunda experiencia en nutrición, experiencia de usuario y tecnología, nuestro equipo reúne los elementos clave necesarios para dar forma al futuro de la nutrición personalizada. Martijn Everts Consejero Delegado Fleur Pasman Directora de Operaciones Dietista clínica y empresaria Vicky Dimcevska Directora de Contenidos de Nutrición Dietista titulada y experta en nutrición ¡Conozca a todo el equipo! Nuestra organización Para profesionales sanitarios Para consumidores y pacientes

Noory Privacy Statement This privacy statement was last updated on 7 August, 2024 Introduction This privacy statement explains how we collect, use, and store personal data you provide to us when using the services offered through noory.com. This statement is regularly updated. If changes are made, we will inform you and list the applied changes. We also recommend that you carefully read and understand any other notices you receive from us regarding the collection or processing of your data. To comply with the conditions set out in this privacy statement, we must be able to rely on the accuracy of the personal data we collect about you. Therefore, we kindly ask you to notify us of any changes to your personal data during our contractual relationship. When processing personal data, we commit to complying with the obligations prescribed by the GDPR and all other applicable data protection laws and regulations. What is personal data? According to Regulation 2016/679 on data protection (also known as the "General Data Protection Regulation" or "GDPR"), 'personal data' refers to data related to an identified or identifiable natural person. An identifiable person is someone who can be identified, directly or indirectly, using an identifier such as a name, location data, or specific health data. This statement also provides information about our security procedures, your privacy rights (including how you can access your personal data), and the protections the law provides. Your privacy rights, as described in this privacy statement, apply to all personal data we collect based on your explicit consent or because it is necessary for the performance of the contract we have with you. We may collect your personal data when you communicate with us, for example, when you use Verdi Food services or contact customer support. Content Who are we? What data do we collect about you? For what purposes will your personal data be used and on what basis? Your legal rights Your legal rights – additional information Data retention & security Third parties receiving personal data Closure 1. Who are we? 'We' are Verdi Food B.V., active under our trade name 'Verdify' (hereinafter referred to as 'Verdi Food'). We are located at Villafloraweg 1, 5928SZ, Venlo, the Netherlands and we are registered in the trade register under number 70122296. Our websites are https://www.verdify.co.uk ; https://www.noory.com and https://www.swapmeals.com Verdi Food wants to offer customers meal inspiration that is tailored to their personal health status or health goals. For this, we offer a service that compiles personalised meal recipes according to your nutritional needs based on your Noory profile. To provide this service, we collect and use your personal data that you provide during your visit to our website(s) or mobile App. Your privacy rights, as set out in this privacy statement, apply to all of the personal data we collect, based on your expressed consent or because this is necessary for the performance of the contract we have entered with you. We may collect your personal data if you communicate with Verdi Food, for example if you use Verdi Food's services or if you contact customer support. We have appointed a Data Protection Officer (DPO) who is responsible for monitoring questions related to this privacy statement and your privacy rights. For questions about this privacy statement and your privacy rights, please contact our DPO using the contact details below. We stress that the DPO has a duty of confidentiality with regard to questions and/or issues that you submit to the DPO. Contact details DPO: privacy@verdifood.com 2. What data do we collect about you? We collect the following personal data, specifically: Basic data: this includes information such as your name, email address and, if provided, your phone number. Authentication data: we collect your email address and password. We collect this data to create and manage your account and to communicate with you about our services. Technical data: through cookies or similar techniques, we collect your IP address, cookie ID, web browser, time zone and location, the web pages you have visited on our website and the promotions you have viewed or clicked through. This data helps us personalize your user experience, improve our services, and identify security risks. Health data: we collect your dietary data and other health data you provide. If you create a nutrition profile, we will collect information about your dietary preferences and dietary restrictions, ingredients you wish to avoid, food allergies, diets, your recipe preferences and dietary advice for the family ("dietary data"). In addition, we collect the following information about you in the context of your health or condition: birth date, gender, body dimensions (height, weight, and BMI), activity level and, if applicable, a possible pregnancy and whether you are lactating ('other health data'). Product availability data: we collect information about your country of residence to determine the availability of our products and services in your region and comply with local laws and regulations. 3. For what purposes will your personal data be used and on what basis? We process your identity and account data to fulfill a contract with you (Article 6(1)(b) GDPR). This data includes your name, email address, phone number, username, and password. They are essential for creating and managing your account with Auth0, allowing you access to, and use of, our services. To comply with our legal tax obligations (Article 6(1)(c) GDPR), we process specific personal data for tax purposes. This data may include your country of residence, tax identification number, or similar identification data, depending on the applicable laws and regulations in your jurisdiction. We process your other personal data as indicated above for the following purposes, provided you have given your consent (Article 6(1)(a) GDPR): Creating and offering a personalised, online nutrition profile for the presentation of a selection of recipes based on your nutritional profile; Displaying ingredients in collaboration with local supermarkets: With your consent, we may use your location data to provide information about ingredients available at supermarkets we work with. This allows us to make personalised suggestions based on your dietary preferences. Sending nurture e-mails: We use your contact details to send you email messages such as updates on our latest features, reminders, and helpful content, to keep you informed and engaged with our services. Contacting for non-marketing purposes: We may use your personal data to respond to questions, feedback, or issues related to our services. This enables us to provide the necessary support and improve your experience. 4. Your legal rights Under data protection laws, you have various rights that you can exercise. These include: Right of access : You have the right to request access to your personal data that we have collected. This allows you to verify the information we process about you and ensure its lawful processing. Right to rectification : If you find that the personal data we process about you is incorrect or incomplete, you can request us to correct it. We will verify the accuracy of the new data before making changes to our systems. Right to erasure ('Right to be forgotten'): You have the right to request us to delete or erase your personal data if there is no longer a legal basis for processing it, for example, if you withdraw your consent. However, in some cases, we may be required to retain your data due to legal obligations or other legitimate purposes. Right to restrict processing : You can also request to restrict the processing of your personal data in certain situations, such as when you dispute the accuracy of the data or if the processing is unlawful. During the restriction, we will only process your data with your consent or for specific legal purposes. Right to data portability : You have the right to receive the personal data we have collected about you in a structured, commonly used, and machine-readable format, so you can transfer it to another data controller. 5. Your rights – additional information Right to withdraw consent If the processing of your personal data is based on your prior, explicit consent, you will have the right to withdraw your explicit consent. Withdrawal of your expressed consent will not affect the lawfulness of the processing based on your explicit consent before the withdrawal. Withdrawing consent is as easy as giving consent. If you have indicated that you want to receive our marketing messages, you will, for example, be given an opt-out option. If you no longer wish to give us permission to process certain personal data in your nutrition profile, you can delete it yourself in your nutrition profile. In principle, this is free of charge You do not have to pay a fee to access your personal data (or to exercise other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or exaggerated. We may also refuse to comply with your request in this case. Verification of your identity We may need to ask you for specific information that will allow us to confirm your identity and ensure your right to access your personal data or exercise your other rights. This is a security measure to ensure that personal data is not disclosed to a person who does not have the right to receive this data. We may also contact you for further information regarding your request to speed up our response. 6. Data retention & security We retain your personal data only for as long as necessary to achieve the purposes for which it was collected, particularly to comply with legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider various factors, including the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure of your data, the purposes of processing, and whether these purposes can be achieved by other means than retaining your data. Our applications (websites) are secure, up-to-date, and comply with the latest security guidelines. Your personal data is securely stored on Google Cloud Platform (Google Ireland Limited) servers located within the European Union. These security measures are designed to protect your personal data from loss, unauthorized use, access, alteration, disclosure, or destruction. We adhere to strict security procedures and company systems to ensure that your personal data is used only for the intended purpose and accessible to authorized employees, agents, contractors, and other third parties who need such information for business reasons. The access of these parties to personal data is limited to the necessary level for performing their duties, and all involved parties are bound by strict confidentiality obligations. 7. Third parties receiving personal data We share your personal data with third parties with whom we work to provide our products and services – only and to the extent necessary for the proper functioning of Verdi Food, with regard to the aforementioned purposes. Your personal data will not be shared with third parties for advertising or promotional purposes. In order to comply with our contractual obligations, we work specifically with: Genzai B.V. for building our website and its functionalities. Google Ireland Limited for the secure storage of your personal data. Auth0 Inc. for access and user management, authentication, and data security with data storage in the EU region. Brevo, France, for sending emails to our users. Zendesk Inc. for answering questions of users. Pinterest Europe Limited and Meta Platforms Ireland Limited for tracking and optimising conversions and campaign performance. We have imposed the same data protection and confidentiality obligations set out in this privacy statement on the third parties we work with. If and when we attract other third parties to provide our services, we will inform you about this, insofar as it concerns the sharing of your personal data. We will only enter into cooperation with a third party if this party can demonstrate that appropriate security measures have been taken and confidentiality can be guaranteed. 8. Closure You can contact the Privacy Officer by sending a written message to the above-mentioned postal address of Verdi Food B.V. or by emailing privacy@verdifood.com . Additionally, you always have the right to lodge a complaint with the Dutch Data Protection Authority, a Dutch authority overseeing data protection. You can reach the Dutch Data Protection Authority via the website https://www.autoriteitpersoonsgegevens.nl. We want to emphasize that if we need to collect personal data about you in the context of a contract we have concluded with you and you choose not to provide (some of) this personal data, we may not be able to perform or enter into the contract. In such a case, we reserve the right to cancel the parts of the contract that we cannot fulfill, and we will inform you if this is the case.